Privacy Policy
How we collect, use and protect your information.
Who we are
Aqua Serenity Spas () is the data controller for information collected through this website. Contact us at theteam@aquaserenityspas.co.uk or with any privacy question.
What we collect
When you contact us, request a quote, or place an order, we collect the details you provide — name, email, phone number, delivery address and order information. We use this only to respond to you, fulfil orders and provide customer support.
Cookies and analytics
We use essential cookies to run this site (for example, remembering your cookie choice). With your consent, we also use Google Analytics to understand how visitors use the site — page views and general traffic patterns. Google Analytics only loads after you click Accept on the cookie banner; if you click Decline, no analytics cookies are set. You can change your choice at any time by clearing your browser's site data and reloading the page.
Sharing your data
We do not sell your personal data. It is shared only with the service providers needed to run the site and fulfil orders (payment processing, delivery, and — where you've consented — Google Analytics), each bound by their own data protection obligations.
Your rights
Under UK GDPR you have the right to access, correct, or request deletion of your personal data, and to withdraw consent to analytics cookies at any time. To exercise these rights, contact theteam@aquaserenityspas.co.uk.
Changes to this policy
We may update this policy from time to time. The latest version will always be available at this page.